HELP CENTER
What if I am not on the authorized person pick-up list?
The customer must authorize someone other than the customer, such as a contractor or delivery service, to pick up merchandise. Authorization must be given at the time of purchase, and the customer should provide the pick-up person's information to the store fulfilling the order. Anyone not on this list, regardless of possession of original receipt, wishing to obtain your merchandise must first be validated (in person) by the customer.